Privacy Policy

Thank you for visiting our wellness website. Your privacy is important to us, and we are committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect:

While using the website and the service we provide, we collect different types of data and information from you both directly and indirectly.

Data and information we may collect and process includes:

Customer Data:

Including data relating to the purchasing of goods and / or services

First name and last name
Email address
Residential or business address
Telephone number
Purchase data

Communication Data:

Includes any communication that we receive from you through:

Website contact form
Email
Text
letter
Social media messaging
Or any other communication method

Technical & usage data:

Includes data about how you use our website and any online services:

Internet protocol (IP) address
Browser type and version
Browser plug-in types and versions
Operating system and platform of the device you use to access the website
The pages of the website that you visit
The time you spend on pages of the website
Time zone setting and location
Times and dates of your visit to the website

How We Use Your Information:

Your data is used to personalise your experience and improve our website's content and functionality.

We may send you relevant updates, newsletters, or promotional materials if you have opted to receive them.

Data Security:

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Cookies:

We use cookies and similar tracking technologies to track the activity on the website and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier.

Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse the website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the website.

Third-Party Links:

The website may, on occasion, include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Marketing communications:

We may use your personal data to contact you with marketing communications as below:

You will receive marketing communications from The Wellness Umbrella if you have:

requested information from us; or if you provided us with your details when you registered for email marketing or additional resources; and in each case, you have not opted out of receiving that marketing.

We will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes.

Data retention:

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and the applicable legal requirements

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://www.inforights.im/media/1594/rights_web.pdf

If you wish to exercise any of the rights set out above, please email us at:

jen@wellnessumbrella.im

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

If you are concerned we are not using your data in accordance with these processes and not meeting our legal obligations, or if you are not satisfied with our response to your data request, you can refer to the Isle of Man Information Commissioner:

Website: https://www.inforights.im/contact-us/

Changes to Privacy Policy:

We may update our Privacy Policy from time to time.

We will let you know via email and/or a prominent notice on the website, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at jen@wellnessumbrella.im